Support center: Difference between revisions

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The '''Support Center''' is also known as the Graal Helpdesk. For most players it is the primary means of contacting staff, whether it be for reporting bugs, voicing complaints or making requests. Each item of communication is stored as a 'ticket', and placed in a queue from which various admins (including [[Stefan]], [[unixmad]], [[Spark911]] and members of the [[PWA]]) can retrieve it at their convenience.
For most players the Support Center is the primary means of contacting staff - whether it be for reporting bugs, voicing complaints or making requests. Each item of communication is stored as a 'ticket' and placed in a queue from which [[Creation/Management/Contacts|various admins]] can retrieve it.


==External Links==
==External Links==
[http://www.support.graalonline.com The Graal Support Center]
[http://support.cyberjoueurs.com/support/ Cyberjoueurs Support Center - for Graal Support]

Revision as of 22:05, 27 January 2006

For most players the Support Center is the primary means of contacting staff - whether it be for reporting bugs, voicing complaints or making requests. Each item of communication is stored as a 'ticket' and placed in a queue from which various admins can retrieve it.

External Links

Cyberjoueurs Support Center - for Graal Support