Support center: Difference between revisions

Revision as of 22:50, 15 May 2005

The Support Center is also known as the Graal Helpdesk. For most players it is the primary means of contacting staff, whether it be for reporting bugs, voicing complaints or making requests. Each item of communication is stored as a 'ticket', and placed in a queue from which various admins (including Stefan, unixmad, Spark911 and members of the PWA) can retrieve it at their convenience.

External Links

The Graal Support Center

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-The support center is also known as the graalhelp desk. It is now the primary function for reporting errors and voicing complaints on graalonline. You post complaints/errors as tickets, and the PWA, stefan, unixmad, and other admins can check the tickets.
+The '''Support Center''' is also known as the Graal Helpdesk. For most players it is the primary means of contacting staff, whether it be for reporting bugs, voicing complaints or making requests. Each item of communication is stored as a 'ticket', and placed in a queue from which various admins (including [[Stefan]], [[unixmad]], [[Spark911]] and members of the [[PWA]]) can retrieve it at their convenience.
-http://www.support.graalonline.com
+==External Links==
+[http://www.support.graalonline.com The Graal Support Center]