Support center: Difference between revisions

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The '''Support Center''' is also known as the Graal Helpdesk. For most players it is the primary means of contacting staff, whether it be for reporting bugs, voicing complaints or making requests. Each item of communication is stored as a 'ticket', and placed in a queue from which various admins (including [[Stefan]], [[unixmad]], [[Spark911]] and members of the [[PWA]]) can retrieve it at their convenience.
[[Category:Administration]]
For most players the Support Center was the primary means of contacting staff - whether it be for reporting bugs, voicing complaints or making requests. GraalOnline no longer has a Support Center, but all inquiries can be directed [mailto:support@graalonline.com support@graalonline.com]


==External Links==
==External Links==
[http://www.support.graalonline.com The Graal Support Center]
[http://forums.graalonline.com/forums/announcement.php?f=4 GraalOnline Staff Contacts]

Latest revision as of 22:06, 3 November 2011

For most players the Support Center was the primary means of contacting staff - whether it be for reporting bugs, voicing complaints or making requests. GraalOnline no longer has a Support Center, but all inquiries can be directed support@graalonline.com

External Links

GraalOnline Staff Contacts