Creation/Management/Contacts: Difference between revisions

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[[Category:Administration]][[Category:Global Staff]][[Category:Forum Moderators]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]]
[[Category:Administration]][[Category:Global Staff]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]]
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)
''All staff listed, except the [[Creation/Management/Contacts#Graal Kingdoms Administration|Kingdoms staff]], [[Creation/Management/Contacts#Zone Staff Team|Zone staff]], [[Creation/Management/Contacts#Members|Global News Team Members]], [[Creation/Management/Contacts#Global Development Team|Global Development Team]], and [[Creation/Management/Contacts#Forum Administration|Super Moderators]] are Graalonline Global Admins, with a Global RC.''


=General Support=
=General Support=
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* [mailto:support@graalonline.com support@graalonline.com]
* [mailto:support@graalonline.com support@graalonline.com]
* [mailto:accounts@graalonline.com accounts@graalonline.com]
* [mailto:accounts@graalonline.com accounts@graalonline.com]
You can also visit the Support Center at: http://support.toonslab.com/


=Managing Director=
=Managing Director=
* [[User:unixmad|Stéphane Portha]]
* [[User:Stephane|Stéphane Portha]]
** ''Deals with payment issues only (e.g: Double charges and credit card fraud).''
** ''Manages the network, public relations and global staff''
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad]
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad]
** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com]
** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com]
=Technical Director=
* [[User:Stefan|Stefan Knorr]]
** ''Manages the client and server software''
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=4 Stefan]
**E-Mail: [mailto:bomber@graalonline.com bomber@graalonline.com]
=[[Creation/Management/Playerworld Administration Team|Playerworld Administration]]=
{{Playerworld Administration Team}}
=[[Guild|Global Guilds]] Admin=
* [[User:Xor|Xor]]
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=6109 Xor]
** E-mail: [mailto:Xor@graalonline.com Xor@graalonline.com]
=[[Creation/Management/Global Scripting Team|Global Scripting Team]]=
* [[User:Skyld|Skyld (GST Admin)]]
** ''Deals with technical issues, scripting development and general issues. ''
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=1411 Skyld]
** E-mail: [mailto:skyld@graalonline.com skyld@graalonline.com]
=[[Creation/Management/Global News Team|Global News Team]]=
{{Global News Team}}
=[[Worlds/Graal Kingdoms|Graal Kingdoms]] Administration=
For the full list of [[Worlds/Graal Kingdoms|Graal Kingdoms]] staff check '''[[Worlds/Graal Kingdoms/Staff|This Page]]'''.
{{Template:Graal Kingdoms Staff}}
=[[Worlds/Zone|Zone]] Staff Team=
{{Zone Staff}}
=[[Graal Communication Center|Forum]] Administration=
===Administration===
* [[User:Darlene159|Moonie]]
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=638 Darlene159]
** E-mail: [mailto:moonie@graalonline.com moonie@graalonline.com]
===Super Moderators===
* [[User:Tig|Tig]]
**Email: [mailto:tig@graalonline.com tig@graalonline.com]
For the full list of forum moderators [[Graal Communication Center/Forum Leaders|see here]].

Latest revision as of 03:49, 3 February 2022

Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)

General Support

To gain support either email support@graalonline.com for player related issues and accounts@graalonline.com for account related issues.

You can also visit the Support Center at: http://support.toonslab.com/

Managing Director

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