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| | [[Category:Administration]][[Category:Global Staff]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]] |
| Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues) | | Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues) |
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| ''All staff listed, except the Kingdoms staff, Zone staff and Super Moderators are Graalonline Global Admins, with a Global RC.''
| | =General Support= |
| | To gain support either email [mailto:support@graalonline.com support@graalonline.com] for player related issues and [mailto:accounts@graalonline.com accounts@graalonline.com] for account related issues. |
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| =Managing Director=
| | * [mailto:support@graalonline.com support@graalonline.com] |
| * [[User:Unixmad|Stéphane Portha]] | | * [mailto:accounts@graalonline.com accounts@graalonline.com] |
| ** ''Deals with payment issues only (e.g: Double charges/CC Fraud Bans).'' | |
| ** E-Mail: unixmad@graalonline.com
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| =Technical Director=
| | You can also visit the Support Center at: http://support.toonslab.com/ |
| * [[User:Stefan|Stefan]]
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| ** ''Deals with extreme playerworld issues/in-game bugs/game development.''
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| ** Forum PM: Stefan
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| =Asst. Game Master= | | =Managing Director= |
| * [[User:Ibonic|Ibonic]] | | * [[User:Stephane|Stéphane Portha]] |
| ** Forum PM: Ibonic | | ** ''Manages the network, public relations and global staff'' |
| ** E-mail: ibonic@graalonline.com
| | **Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad] |
| ** ''Deals with most types of support including accounts & billing.''
| | ** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com] |
| [http://support.graalonline.com You can also use the Support Center for help].
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| =Playerworld Administration=
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| * [[User:HoudiniMan|HoudiniMan]]
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| ** Forum PM: HoudiniMan
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| ** AIM: HoudiniGraal
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| ** E-mail: houdiniman@graalonline.com
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| * [[User:Bell|Bell]]
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| ** Forum PM: Bell
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| ** E-mail: bell.darkmane@gmail.com
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| [http://support.graalonline.com You can also use the Support Center for help].
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| =Global Scripting Team=
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| * [[User:Skyld|Skyld]]
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| ** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
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| ** Forum PM: Skyld
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| * [[User:Kristi|Hell Raven]]
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| ** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
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| ** Forum PM: Kristi
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| * [[User:Tolnaftate2004|pfa]]
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| ** ''Deals with scripting issues, scripting advice, and general issues.''
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| ** Forum PM: Tolnaftate2004 | |
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| =Graal Kingdoms Administration=
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| * [[User:Tig|Tig (Manager)]]
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| ** Forum PM: Tigairius
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| ** AIM: Tigairius
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| ** E-mail: tigairius@gmail.com
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| * [[User:Sam|Sam (Admin)]]
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| ** Forum PM: Sam
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| * [[User:Nature2|Maroku(Events Admin)]]
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| ** Forum PM: Nature2
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| * [[User:Stephen|Stephen (FAQ)]]
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| ** Forum PM: Stephen
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| * [[User:smokeraider|Cell (FAQ)]]
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| ** Forum PM: smokeraider
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| * [[User:theunknown|Grirahan (FAQ)]]
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| ** Forum PM: theunknown
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| * [[User:kai45|PoJo Cypher (FAQ)]]
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| ** Forum PM: theunknown
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| * [[User:Xterminator|Conrade (Events Master)]]
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| ** Forum PM: Xterminator
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| * [[User:Drakeero|Drakeero (Events Master)]]
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| ** Forum PM: Drakeero
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| * [[User:Packratia|Mezuriel (Events Master)]]
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| ** Forum PM: Packratia
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| * [[User:Drakeero|Drakeero (Events Master)]]
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| ** Forum PM: Drakeero
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| [http://support.graalonline.com Use the Support Center for help]. | |
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| =Zone Staff Team=
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| Dan (Assistant Administrator/DEV)
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| Dante (Administrator)
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| jkool666 (ET/ET administrator)
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| Ixis_last_stand (ET)
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| Nataxo (ET)
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| Pooper200000 (FAQ/ET/GP/DEV)
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| P_K_Killer (ET)
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| Frazzle (ET)
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| Darksidekiller (ET)
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| Tenchry_P2P (ET)
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| Programmer (ET/DEV)
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| JOK3RLEADER
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| XdnemesisxD (FAQ)
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| MagikMasterMind (FAQ)
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| All of these staff members may be reached via forum PM.
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| [http://support.graalonline.com Use the Support Center for help].
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| =Forum Administration= | |
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| * [[User:Darlene159|Moonie]]
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| ** Forum PM: Darlene159
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| ** AIM/ICQ: 20828121
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| ** E-mail: moonie@graalonline.com | |
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| =Forum Super Moderator=
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| * [[User:Sam|Sam]]
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| ** Forum PM: Sam
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| ** E-mail: mail4u@vitare.de
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