Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)

All staff listed, except the Kingdoms staff, Zone staff, Global News Team Members, and Super Moderators are Graalonline Global Admins, with a Global RC.

Managing Director

Stéphane Portha
- Deals with payment issues only (e.g: Double charges and credit card fraud).
- Forum PM: unixmad
- E-Mail: unixmad@graalonline.com

Technical Director

Stefan
- Deals with extreme playerworld issues/in-game bugs/game development.
- Forum PM: Stefan

Playerworld Administration

Bell
- Forum PM: Bell
- E-mail: bell.darkmane@gmail.com
TSAdmin
- Forum PM: TSAdmin
- E-mail: TSA-Era@hotmail.com
Tig
- Forum PM: Tigairius
- AIM: Tigairius
Xor
- Forum PM: Xor
- MSN:xor@feare.net

You can also use the Support Center for help.

Global Guilds Admin

Tig
- Forum PM: Tigairius
- AIM: Tigairius

Global Scripting Team

Skyld (GST Admin)
- Deals with technical issues, scripting developerment and general issues.
- Forum PM: Skyld
- E-mail: skyld@graalonline.com

Global News Team

Administrators

Felix Lionheart
- Forum PM: cyan3
- E-Mail: felixlionheart@gmx.com
- AIM: graalcyan3

Nataxo
- Forum PM: Nataxo
- E-mail: brenda.cano.g@hotmail.com

Members

Chris Vimes
- Forum PM: cbk1994

Nelm
- Forum PM: Nelm

Supernanny
- Forum PM: Pooper200000

Graal Kingdoms Administration

Tig (Manager)
- Forum PM: Tigairius
- AIM: Tigairius
- E-mail: tig@graalonline.com

Sam (Admin)
- Forum PM: Sam

Stephen (GP Admin)
- Forum PM: Stephen

Maroku (Events Admin)
- Forum PM: Nature2
- E-Mail: Maroku2@googlemail.com

Felix Lionheart (FAQ Admin)
- Forum PM: cyan3
- E-Mail: felixlionheart@gmx.com
- AIM: graalcyan3

John (Graal Police)
- Forum PM: Obs311

Chaosorc (Graal Police)

Paul (Graal Police)
- Forum PM: woofer102000

Drakeero (Events Master)
- Forum PM: Drakeero

Zeltino (Events Master)
- Forum PM: Zeltino
- E-Mail: ZelZanza@gmail.com

Katie (Events Master)
- Forum PM: ktbaloncesto

Pojo (Events Master)
- Forum PM: kia345

Sayter (Events Master)
- Forum PM: SaetarShadowFlare

Sky -Kingdoms- (Events Master)
- Forum PM: Sky

Klayton (Events Master)
- Forum PM: Klayton

Essence (Events Master)
- Forum PM: Mousymee

John (FAQ)
- Forum PM: Obs311

Cell (FAQ)
- Forum PM: smokeraider

Naithaniel (FAQ)
- Forum PM: Gothika

Sean (FAQ)
- Forum PM: seanthien

Shadow (FAQ)
- Forum PM: IXIs_Last_Stand

Shrimps (FAQ)
- Forum PM: shrimps

Craigus (FAQ)
- Forum PM: Craigus

Use the Support Center for help.

Zone Staff Team

Supernanny (Manager)
- Forum PM: Pooper200000

Donark (FAQ/ET)
- Forum PM: Donark

Tsunami (FAQ/ET)
- Forum PM:MagikMasterMind

Tench (ET)
- Does not use forums.