Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)

All staff listed, except the Kingdoms staff, Zone staff and Super Moderators are Graalonline Global Admins, with a Global RC.

Managing Director

Stéphane Portha
- Deals with payment issues only (e.g: Double charges/CC Fraud Bans).
- E-Mail: unixmad@graalonline.com

Technical Director

Stefan
- Deals with extreme playerworld issues/in-game bugs/game development.
- Forum PM: Stefan

Asst. Game Master

Ibonic
- Forum PM: Ibonic
- E-mail: ibonic@graalonline.com
- Deals with most types of support including accounts & billing.

You can also use the Support Center for help.

Playerworld Administration

HoudiniMan
- Forum PM: HoudiniMan
- AIM: HoudiniGraal
- E-mail: houdiniman@graalonline.com
Bell
- Forum PM: Bell
- E-mail: bell.darkmane@gmail.com

You can also use the Support Center for help.

Global Scripting Team

Skyld
- Deals with scripting issues, scripting inspections, scripting advice, and general issues.
- Forum PM: Skyld
Hell Raven
- Deals with scripting issues, scripting inspections, scripting advice, and general issues.
- Forum PM: Kristi
pfa
- Deals with scripting issues, scripting advice, and general issues.
- Forum PM: Tolnaftate2004

Graal Kingdoms Administration

Tig (Manager)
- Forum PM: Tigairius
- AIM: Tigairius
- E-mail: tigairius@gmail.com

Sam (Admin)
- Forum PM: Sam

Maroku(Events Admin)
- Forum PM: Nature2

Stephen (FAQ)
- Forum PM: Stephen

Cell (FAQ)
- Forum PM: smokeraider

Grirahan (FAQ)
- Forum PM: theunknown

PoJo Cypher (FAQ)
- Forum PM: theunknown

Conrade (Events Master)
- Forum PM: Xterminator

Drakeero (Events Master)
- Forum PM: Drakeero

Mezuriel (Events Master)
- Forum PM: Packratia

Drakeero (Events Master)
- Forum PM: Drakeero

Use the Support Center for help.

Zone Staff Team

Dan (Assistant Administrator/DEV) Dante (Administrator) jkool666 (ET/ET administrator) Ixis_last_stand (ET) Nataxo (ET) Pooper200000 (FAQ/ET/GP/DEV) P_K_Killer (ET) Frazzle (ET) Darksidekiller (ET) Tenchry_P2P (ET) Programmer (ET/DEV) JOK3RLEADER XdnemesisxD (FAQ) MagikMasterMind (FAQ)

All of these staff members may be reached via forum PM.