Creation/Management/Contacts: Difference between revisions

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[[Category:Administration]][[Category:Global Staff]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]]
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)


All staff listed, except the KINGDOMS STAFF, ZONE STAFF and SUPER MODERATORS are Graalonline Global Admins, with a Global RC
=General Support=
To gain support either email [mailto:support@graalonline.com support@graalonline.com] for player related issues and [mailto:accounts@graalonline.com accounts@graalonline.com] for account related issues.


'''Managing Director'''
* [mailto:support@graalonline.com support@graalonline.com]
* [mailto:accounts@graalonline.com accounts@graalonline.com]


Stéphane Portha (account unixmad) - Deals with payment issues only (e.g: Double charges/CC Fraud Bans).
You can also visit the Support Center at: http://support.toonslab.com/
* E-Mail: unixmad@graalonline.com


'''Technical Director'''
=Managing Director=
 
* [[User:Stephane|Stéphane Portha]]
Stefan - Deals with extreme playerworld issues/in-game bugs/game development.
** ''Manages the network, public relations and global staff''
* Forum PM: Stefan
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad]
 
** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com]
'''Account Support'''
 
Spark910, Ibonic, Lyndzey
* [http://support.graalonline.com Use The Support Center For Help]
 
'''Global Guild Admin'''
 
Vulcan (account VulcanP2P)
* Forum PM: VulcanP2P
* AIM: GraalVulcan
* MSN: GraalVulcan@hotmail.com
* E-Mail: Vulcan@graal.net
 
'''Playerworld Administration'''
 
HoudiniMan
* Forum PM: HoudiniMan
* AIM: HoudiniGraal
* E-mail: houdiniman@graalonline.com
 
GrowlZ (account GrowlZ1010)
* E-mail: growlz@graalonline.com
 
Björn (account dNeonb)
* Forum PM: dNeonb
* AIM: GraalNeoN
* E-mail: dNeonb@graalonline.com
 
Malinko
* Forum PM: Malinko
* E-mail: malinko.graalonline@gmail.com
 
--Chris-- (Deals mostly with graphics and related issues)
* Forum PM: --Chris--
* AIM: ChrisTheDuckMan
* MSN: fusemasas@hotmail.com
* E-mail: fusemasas@hotmail.com
 
'''Global Scripting Team'''
 
Lance (Deals with scripting issues, scripting inspections, scripting advice, and general issues)
* Forum PM: Lance
* Email: lance@graalonline.com
 
CheeToS (account CheeToS2) (Deals with scripting issues, scripting advice, and general issues)
* Forum PM: CheeToS2
* AIM: Cheetah643
 
Jagen (account Python523) (Deals with scripting issues and scripting advice)
* Forum PM: Python523
 
'''GK Administration'''
 
Sam
* Forum PM: Sam
* E-Mail: mail4u@vitare.de
* MSN: neub3@hotmail.com
 
Grirahan (account REW_darklink200) (GK Police)
* Forum PM: REW_darklink200
 
'''General Questions/Player Relations'''
 
VulcanP2P
* Forum PM: VulcanP2P
* AIM: GraalVulcan
* MSN: GraalVulcan@hotmail.com
* Email: Vulcan@graal.net
 
'''Super Moderators'''
 
Moonie (account Darlene159)
* Forum PM: Darlene159
* AIM/ICQ: 20828121
* E-mail: moonie@graalonline.com
 
Spark911 (account Spark910)
* Forum PM: Spark910
 
Kamuii (account ZanderX)
* Forum PM: ZanderX
* AIM: iharuzim
* ICQ: 307557649
* Yahoo: misery@pacbell.net
* MSN: sol@guiltygear.org
* Jabber: kamuii@jabber.org
* E-mail: kamuii@toroimerai.net

Latest revision as of 02:49, 3 February 2022

Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)

General Support

To gain support either email support@graalonline.com for player related issues and accounts@graalonline.com for account related issues.

You can also visit the Support Center at: http://support.toonslab.com/

Managing Director

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