Creation/Management/Contacts: Difference between revisions

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[[Category:Administration]][[Category:Global Staff]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]]
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)


''All staff listed, except the Kingdoms staff, Zone staff, News Admins, and Super Moderators are Graalonline Global Admins, with a Global RC.''
=General Support=
To gain support either email [mailto:support@graalonline.com support@graalonline.com] for player related issues and [mailto:accounts@graalonline.com accounts@graalonline.com] for account related issues.


=Managing Director=
* [mailto:support@graalonline.com support@graalonline.com]
* [[User:Unixmad|Stéphane Portha]]
* [mailto:accounts@graalonline.com accounts@graalonline.com]
** ''Deals with payment issues only (e.g: Double charges/CC Fraud Bans).''
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=2 Forum PM: Unixmad]
** E-Mail: unixmad@graalonline.com


=Technical Director=
You can also visit the Support Center at: http://support.toonslab.com/
* [[User:Stefan|Stefan]]
** ''Deals with extreme playerworld issues/in-game bugs/game development.''
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4 Forum PM: Stefan]


=Playerworld Administration=
=Managing Director=
* [[User:Bell|Bell]]
* [[User:Stephane|Stéphane Portha]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5439 Forum PM: Bell]
** ''Manages the network, public relations and global staff''
** E-mail: bell.darkmane@gmail.com
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad]
* [[User:TSAdmin|TSAdmin]]
** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5227 Forum PM: TSAdmin]
** E-mail: TSA-Era@hotmail.com
* [[User:Tig|Tig]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5380 Forum PM: Tigairius]
** AIM: Tigairius
* [[User:Skyld|Skyld]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=1411 Forum PM: Skyld]
** E-mail: skyld@graalonline.com
 
 
[http://support.graalonline.com You can also use the Support Center for help].
 
=Global Guilds Admin=
* [[User:Tig|Tig]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5380 Forum PM: Tigairius]
** AIM: Tigairius
 
=Global Scripting Team=
* [[User:Skyld|Skyld]]
** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=1411 Forum PM: Skyld]
** AIM: fearofhumans
 
 
* [[User:Tig|Tig]]
** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5380 Forum PM: Tigairius]
** AIM: Tigairius
 
=Global News Team=
* [[User:cyan3|Felix Lionheart]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4622 Forum PM: cyan3]
** E-Mail: felixlionheart@gmx.com
** AIM: felixlionheart@googlemail.com
 
* [[User:nataxo|Nataxo]]
** [http://forums.graalonline.com/forums/private.php?do=newpm&u=5885 Forum PM: Nataxo]
** E-mail: brenda.cano.g@hotmail.com
 
* [[User:cbk1994|Chris Vimes]]
** [http://forums.graalonline.com/forums/private.php?do=newpm&u=2568 Forum PM: cbk1994]
 
=Graal Kingdoms Administration=
* [[User:Tig|Tig (Manager)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5380 Forum PM: Tigairius]
** AIM: Tigairius
** E-mail: tig@graalonline.com
 
* [[User:Sam|Sam (Admin)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4677 Forum PM: Sam]
 
* [[User:Stephen|Stephen (GP Admin)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5279 Forum PM: Stephen]
 
* [[User:Nature2|Maroku (Events Admin)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4291 Forum PM: Nature2]
** E-Mail: Maroku2@googlemail.com
 
* [[User:cyan3|Felix Lionheart (FAQ Admin)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4622 Forum PM: cyan3]
** E-Mail: felixlionheart@gmx.com
** AIM: felixlionheart@googlemail.com
 
* [[User:Obs311|John (Graal Police)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=2720 Forum PM: Obs311]
 
* [[User:Jcs1919|Jcs (Graal Police)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5838 Forum PM: jcs]
 
* [[User:woofer102000|Paul (Graal Police)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4773 Forum PM: woofer102000]
 
* [[User:Drakeero|Drakeero (Events Master)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=3323 Forum PM: Drakeero]
 
* [[User:Zeltino|Zeltino (Events Master)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4257 Forum PM: Zeltino]
** E-Mail: ZelZanza@gmail.com
 
*[[ktbaloncesto|Katie (Events Master)]]
** Forum PM: ktbaloncesto
 
* [[User:kia345|Pojo (Events Master)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5330 Forum PM: kia345]
 
* [[User:SaetarShadowFlare|Sayter (Events Master)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=3594 Forum PM: SaetarShadowFlare]
 
* [[User:Sky|Sky -Kingdoms- (Events Master)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=2212 Forum PM: Sky]
 
* [[Noobie8205|Klayton (Events Master)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5184 Forum PM: Klayton]
 
* [[User:Obs311|John (FAQ)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=2720 Forum PM: Obs311]
 
* [[User:smokeraider|Cell (FAQ)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5213 Forum PM: smokeraider]
 
* [[User:Gothika|Naithaniel (FAQ)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4832 Forum PM: Gothika]
 
* [[User:seanthien|Sean (FAQ)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5306 Forum PM: seanthien]
 
* [[User:IXIs_Last_Stand|Shadow (FAQ)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5451 Forum PM: IXIs_Last_Stand]
 
[http://support.graalonline.com Use the Support Center for help].
 
=Zone Staff Team=
 
* [[User:Pooper200000|Supernanny (Manager)]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=5014 Forum PM: Pooper200000]
 
* [[User:Donark|Donark (FAQ/ET)]]
** [http://forums.graalonline.com/forums/private.php?do=newpm&u=5880 Forum PM: Donark]
 
* [[User:JOK3RLEADER|PIMP (ET)]]
** [http://forums.graalonline.com/forums/private.php?do=newpm&u=6000 Forum PM:JOK3RZLEADER]
 
* [[User:Gambet|Gambet (Developer)]]
** [http://forums.graalonline.com/forums/private.php?do=newpm&u=3132 Forum PM:Gambet]
 
* [[User:Tenchry_P2P|Tench (PA)]]
** Does not use forums.
 
[http://support.graalonline.com Use the Support Center for help].
 
=Forum Administration=
 
* [[User:Darlene159|Moonie]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=638 Forum PM: Darlene159]
** AIM/ICQ: 20828121
** E-mail: moonie@graalonline.com
 
=Forum Super Moderator=
* [[User:Sam|Sam]]
**[http://forums.graalonline.com/forums/private.php?do=newpm&u=4677 Forum PM: Sam]
** E-mail: mail4u@vitare.de

Latest revision as of 02:49, 3 February 2022

Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)

General Support

To gain support either email support@graalonline.com for player related issues and accounts@graalonline.com for account related issues.

You can also visit the Support Center at: http://support.toonslab.com/

Managing Director

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