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| | [[Category:Administration]][[Category:Global Staff]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]] |
| Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues) | | Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues) |
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| ''All staff listed, except the Kingdoms staff, Zone staff and Super Moderators are Graalonline Global Admins, with a Global RC.''
| | =General Support= |
| | To gain support either email [mailto:support@graalonline.com support@graalonline.com] for player related issues and [mailto:accounts@graalonline.com accounts@graalonline.com] for account related issues. |
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| =Managing Director=
| | * [mailto:support@graalonline.com support@graalonline.com] |
| * [[User:Unixmad|Stéphane Portha]] | | * [mailto:accounts@graalonline.com accounts@graalonline.com] |
| ** ''Deals with payment issues only (e.g: Double charges/CC Fraud Bans).''
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=2 Forum PM: Unixmad]
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| ** E-Mail: unixmad@graalonline.com
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| =Technical Director=
| | You can also visit the Support Center at: http://support.toonslab.com/ |
| * [[User:Stefan|Stefan]]
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| ** ''Deals with extreme playerworld issues/in-game bugs/game development.''
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4 Forum PM: Stefan]
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| =Asst. Game Master= | | =Managing Director= |
| * [[User:Ibonic|Ibonic]] | | * [[User:Stephane|Stéphane Portha]] |
| **[http://forums.graalonline.com/forums/showgroups.php Forum PM: Ibonic] | | ** ''Manages the network, public relations and global staff'' |
| ** E-mail: ibonic@graalonline.com
| | **Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad] |
| ** ''Deals with most types of support including accounts & billing.''
| | ** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com] |
| [http://support.graalonline.com You can also use the Support Center for help].
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| =Playerworld Administration=
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| * [[User:Bell|Bell]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5439 Forum PM: Bell]
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| ** E-mail: bell.darkmane@gmail.com
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| * [[User:TSAdmin|TSAdmin]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5227 Forum PM: TSAdmin]
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| ** E-mail: TSA-Era@hotmail.com
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| * [[User:Tig|Tig]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5380 Forum PM: Tigairius]
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| ** AIM: Tigairius
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| ** E-mail: tig@graalonline.com
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| [http://support.graalonline.com You can also use the Support Center for help].
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| =Global Scripting Team=
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| * [[User:Skyld|Skyld]]
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| ** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=1411 Forum PM: Skyld] | |
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| =Graal Kingdoms Administration=
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| * [[User:Tig|Tig (Manager)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5380 Forum PM: Tigairius]
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| ** AIM: Tigairius
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| ** E-mail: tig@graalonline.com
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| * [[User:Sam|Sam (Admin)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4677 Forum PM: Sam]
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| * [[User:Nature2|Maroku (Events Admin)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4291 Forum PM: Nature2]
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| ** E-Mail: Maroku2@googlemail.com
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| * [[User:cyan3|Felix Lionheart (FAQ Admin)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4622 Forum PM: cyan3]
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| ** E-Mail: felixlionheart@kingdomsfaq.info
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| ** AIM: felixlionheart@googlemail.com
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| * [[User:Obs311|John -Assistant- (FAQ Admin)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=2720 Forum PM: Obs311]
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| * [[User:Drakeero|Drakeero (Events Master)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=3323 Forum PM: Drakeero]
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| * [[User:Gothika|Naith Lionheart (Events Master)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4832 Forum PM: Gothika]
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| ** E-Mail: naithlionheart@googlemail.com | |
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| * [[User:Zeltino|Zeltino (Events Master)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4257 Forum PM: Zeltino]
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| ** E-Mail: ZelZanza@gmail.com
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| *[[User:lathargicyguru|Dustin (Events Master)]]
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| ** Forum PM: lathargicyguru
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| *[[ktbaloncesto|Katie (Events Master)]]
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| ** Forum PM: ktbaloncesto
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| *[[Raziel|Raziel (Events Master)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=1764 Forum PM: Raziel]
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| * [[User:shrimps|Shrimps -Trial- (Events Master)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4501 Forum PM: shrimps]
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| * [[User:smokeraider|Cell (FAQ)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5213 Forum PM: smokeraider]
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| * [[User:theunknown|Grirahan (FAQ)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5006 Forum PM: theunknown]
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| [http://support.graalonline.com Use the Support Center for help].
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| =Zone Staff Team=
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| * [[User:Dan|Daniel (Manager/DEV)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5758 Forum PM: Dan]
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| * [[User:Dante55555|Dante (Administrator)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4221 Forum PM: Dante55555]
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| * [[User:Jkool666|Jesse (ETA)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4395 Forum PM: jkool666]
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| * [[User:IXIs_Last_Stand|Shadow (ET/FAQ)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5451 Forum PM: IXIs_Last_Stand]
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| * [[User:Nataxo|Nataxo (ET)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5885 Forum PM: Nataxo]
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| * [[User:Pooper200000|Supernanny (FAQ/ET/GP)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5014 Forum PM: Pooper200000]
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| * [[User:JOK3RLEADER|PIMP (ET)]]
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| ** Forum PM: JOK3RLEADER
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| * [[User:bahamutstevetff|Steve (ET)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4440 Forum PM: bahamutstevetff]
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| * [[User:MagikMasterMind|Tsunami (FAQ)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5445 Forum PM: MagikMasterMind]
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| * [[User:496815|Zen (ET/DEV)]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=5809 Forum PM: 496815]
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| [http://support.graalonline.com Use the Support Center for help].
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| =Forum Administration=
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| * [[User:Darlene159|Moonie]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=638 Forum PM: Darlene159]
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| ** AIM/ICQ: 20828121
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| ** E-mail: moonie@graalonline.com
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| =Forum Super Moderator=
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| * [[User:Sam|Sam]]
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| **[http://forums.graalonline.com/forums/private.php?do=newpm&u=4677 Forum PM: Sam]
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| ** E-mail: mail4u@vitare.de
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