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| | [[Category:Administration]][[Category:Global Staff]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]] |
| Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues) | | Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues) |
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| ''All staff listed, except the Kingdoms staff, Zone staff and Super Moderators are Graalonline Global Admins, with a Global RC.''
| | =General Support= |
| | To gain support either email [mailto:support@graalonline.com support@graalonline.com] for player related issues and [mailto:accounts@graalonline.com accounts@graalonline.com] for account related issues. |
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| =Managing Director=
| | * [mailto:support@graalonline.com support@graalonline.com] |
| * [[User:Unixmad|Stéphane Portha]] | | * [mailto:accounts@graalonline.com accounts@graalonline.com] |
| ** ''Deals with payment issues only (e.g: Double charges/CC Fraud Bans).'' | |
| ** E-Mail: unixmad@graalonline.com
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| =Technical Director=
| | You can also visit the Support Center at: http://support.toonslab.com/ |
| * [[User:Stefan|Stefan]]
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| ** ''Deals with extreme playerworld issues/in-game bugs/game development.''
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| ** Forum PM: Stefan
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| =Asst. Game Master= | | =Managing Director= |
| * [[User:Ibonic|Ibonic]] | | * [[User:Stephane|Stéphane Portha]] |
| ** Forum PM: Ibonic
| | ** ''Manages the network, public relations and global staff'' |
| ** E-mail: ibonic@graalonline.com
| | **Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad] |
| ** ''Deals with most types of support including accounts & billing.'' | | ** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com] |
| [http://support.graalonline.com You can also use the Support Center for help].
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| =Playerworld Administration=
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| * [[User:HoudiniMan|HoudiniMan]]
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| ** Forum PM: HoudiniMan
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| ** AIM: HoudiniGraal
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| ** E-mail: houdiniman@graalonline.com
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| * [[User:Bell|Bell]]
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| ** Forum PM: Bell
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| ** E-mail: bell.darkmane@gmail.com
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| * [[User:TSAdmin|TSAdmin]]
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| ** Forum PM: TSAdmin | |
| ** E-mail: TSA-Era@hotmail.com
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| [http://support.graalonline.com You can also use the Support Center for help]. | |
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| =Global Scripting Team= | |
| * [[User:Skyld|Skyld]]
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| ** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
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| ** Forum PM: Skyld
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| * [[User:Kristi|Hell Raven]]
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| ** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
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| ** Forum PM: Kristi
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| * [[User:Tolnaftate2004|pfa]]
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| ** ''Deals with scripting issues, scripting advice, and general issues.''
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| ** Forum PM: Tolnaftate2004
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| =Graal Kingdoms Administration=
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| * [[User:Tig|Tig (Manager)]]
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| ** Forum PM: Tigairius
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| ** AIM: Tigairius
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| ** E-mail: tigairius@gmail.com
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| * [[User:Sam|Sam (Admin)]]
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| ** Forum PM: Sam
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| * [[User:Nature2|Maroku (Events Admin)]]
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| ** Forum PM: Nature2
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| ** E-Mail: Maroku2@googlemail.com
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| * [[User:cyan3|Felix Lionheart (FAQ Admin)]]
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| ** Forum PM: cyan3
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| ** E-Mail: felixlionheart@googlemail.com
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| ** AIM: felixlionheart@googlemail.com
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| *[[User:PlasmaZora|Plasma -Assistant- (Events Admin)]]
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| ** Forum PM: PlasmaZora
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| *[[User:Obs311|John -Assistant- (FAQ Admin)]]
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| ** Forum PM: Obs311
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| * [[User:Drakeero|Drakeero (Events Master)]]
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| ** Forum PM: Drakeero
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| * [[User:Packratia|Mezuriel (Events Master)]]
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| ** Forum PM: Packratia
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| *[[User:Gothika|Naith Lionheart (Events Master)]]
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| ** Forum PM: Gothika
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| ** E-Mail: naithlionheart@googlemail.com | |
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| *[[User:Zeltino|Zeltino (Events Master)]]
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| ** Forum PM: Zeltino
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| ** E-Mail: ZelZanza@gmail.com
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| * [[User:smokeraider|Cell (FAQ)]]
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| ** Forum PM: smokeraider
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| * [[User:theunknown|Grirahan (FAQ)]]
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| ** Forum PM: theunknown
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| *[[User:shrimps|Shrimps (FAQ)]]
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| ** Forum PM: shrimps
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| *[[User:nullify|Nullify (FAQ)]]
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| ** Forum PM: nullify
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| [http://support.graalonline.com Use the Support Center for help].
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| =Zone Staff Team=
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| *[[User:Dan|Daniel (Assistant Administrator/DEV)]]
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| ** Forum PM: Dan
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| *[[User:Dante55555|Dante (Administrator)]]
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| ** Forum PM: Dante55555
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| *[[User:Jkool666|Jesse (ETA)]]
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| ** Forum PM: jkool666
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| *[[User:IXIs_Last_Stand|Shadow (ET/FAQ)]]
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| ** Forum PM: IXIs_Last_Stand
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| *[[User:Nataxo|Nataxo (ET)]]
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| ** Forum PM: Nataxo
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| *[[User:Pooper200000|Supernanny (FAQ/ET/GP)]]
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| ** Forum PM: Pooper200000
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| *[[User:Tenchry_P2P|Tench (ET)]]
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| ** Forum PM: Tenchry_P2P
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| *[[User:JOK3RLEADER|PIMP (ET)]]
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| ** Forum PM: JOK3RLEADER
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| *[[User:bahamutstevetff|Steve (ET)]]
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| ** Forum PM: bahamutstevetff
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| *[[User:bhavin|bhavin (ET)]]
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| ** Forum PM: bhavin
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| *[[User:MagikMasterMind|Tsunami (FAQ)]]
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| ** Forum PM: MagikMasterMind
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| *[[User:Lord_Conorr|Phoenix (FAQ)]]
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| ** Forum PM: Lord_Conorr
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| *[[User:496815|Zen (ET/DEV)]]
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| ** Forum PM: 496815
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| [http://support.graalonline.com Use the Support Center for help].
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| =Forum Administration=
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| * [[User:Darlene159|Moonie]]
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| ** Forum PM: Darlene159
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| ** AIM/ICQ: 20828121
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| ** E-mail: moonie@graalonline.com
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| =Forum Super Moderator=
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| * [[User:Sam|Sam]]
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| ** Forum PM: Sam
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| ** E-mail: mail4u@vitare.de
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