Creation/Management/Contacts: Difference between revisions

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[[Category:Administration]][[Category:Global Staff]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]]
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)


''All staff listed, except the Kingdoms staff, Zone staff and Super Moderators are Graalonline Global Admins, with a Global RC.''
=General Support=
To gain support either email [mailto:support@graalonline.com support@graalonline.com] for player related issues and [mailto:accounts@graalonline.com accounts@graalonline.com] for account related issues.


=Managing Director=
* [mailto:support@graalonline.com support@graalonline.com]
* [[User:Unixmad|Stéphane Portha]]
* [mailto:accounts@graalonline.com accounts@graalonline.com]
** ''Deals with payment issues only (e.g: Double charges/CC Fraud Bans).''
** E-Mail: unixmad@graalonline.com


=Technical Director=
You can also visit the Support Center at: http://support.toonslab.com/
* [[User:Stefan|Stefan]]
** ''Deals with extreme playerworld issues/in-game bugs/game development.''
** Forum PM: Stefan


=Asst. Game Master=
=Managing Director=
* [[User:Ibonic|Ibonic]]
* [[User:Stephane|Stéphane Portha]]
** Forum PM: Ibonic
** ''Manages the network, public relations and global staff''
** E-mail: ibonic@graalonline.com
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad]
** ''Deals with most types of support including accounts & billing.''
** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com]
[http://support.graalonline.com You can also use the Support Center for help].
 
=Playerworld Administration=
* [[User:HoudiniMan|HoudiniMan]]
** Forum PM: HoudiniMan
** AIM: HoudiniGraal
** E-mail: houdiniman@graalonline.com
* [[User:Bell|Bell]]
** Forum PM: Bell
** E-mail: bell.darkmane@gmail.com
 
[http://support.graalonline.com You can also use the Support Center for help].
 
=Global Scripting Team=
* [[User:Skyld|Skyld]]
** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
** Forum PM: Skyld
* [[User:Kristi|Hell Raven]]
** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
** Forum PM: Kristi
* [[User:Tolnaftate2004|pfa]]
** ''Deals with scripting issues, scripting advice, and general issues.''
** Forum PM: Tolnaftate2004
 
=Graal Kingdoms Administration=
* [[User:Tig|Tig (Manager)]]
** Forum PM: Tigairius
** AIM: Tigairius
** E-mail: tigairius@gmail.com
 
* [[User:Sam|Sam (Admin)]]
** Forum PM: Sam
 
* [[User:Nature2|Maroku(Events Admin)]]
** Forum PM: Nature2
 
* [[User:Stephen|Stephen (FAQ)]]
** Forum PM: Stephen
 
* [[User:smokeraider|Cell (FAQ)]]
** Forum PM: smokeraider
 
* [[User:theunknown|Grirahan (FAQ)]]
** Forum PM: theunknown
 
* [[User:kai45|PoJo Cypher (FAQ)]]
** Forum PM: theunknown
 
* [[User:Xterminator|Conrade (Events Master)]]
** Forum PM: Xterminator
 
* [[User:Drakeero|Drakeero (Events Master)]]
** Forum PM: Drakeero
 
* [[User:Packratia|Mezuriel (Events Master)]]
** Forum PM: Packratia
 
* [[User:Drakeero|Drakeero (Events Master)]]
** Forum PM: Drakeero
 
[http://support.graalonline.com Use the Support Center for help].
 
=Zone Staff Team=
*[[User:Dan|Daniel (Assistant Administrator/DEV)]]
** Forum PM: Dan
 
*[[User:Dante55555|Dante (Administrator)]]
** Forum PM: Dante55555
 
*[[User:Jkool666|Jesse (ETA)]]
** Forum PM: jkool666
 
*[[User:IXIs_Last_Stand|Shadow (ET)]]
** Forum PM: IXIs_Last_Stand
 
*[[User:Nataxo|Nataxo (ET)]]
** Forum PM: Nataxo
 
*[[User:Pooper200000|Supernanny (FAQ/ET/GP)]]
** Forum PM: Pooper200000
 
*[[User:P_K_Killer|PK (ET)]](ET)
** Forum PM: P_K_Killer
 
*[[User:Frazzle|Frazzle (ET)]]
** Forum PM: Frazzle
 
*[[User:Darksidekiller|DSK (ET)]]
** Forum PM: Darksidekiller
 
*[[User:Tenchry_P2P|Tench (ET)]]
** Forum PM: Tenchry_P2P
 
*[[User:Programmer|Ian (ET)]]
** Forum PM: Programmer
 
*[[User:JOK3RLEADER|PIMP (ET)]]
** Forum PM: JOK3RLEADER
 
*[[User:MagikMasterMind|Tsunami (FAQ)]]
** Forum PM: MagikMasterMind
 
*[[User:XdnemesisxD|Pheet (FAQ)]]
** Forum PM: XdnemesisxD
 
 
 
[http://support.graalonline.com Use the Support Center for help].
 
=Forum Administration=
 
* [[User:Darlene159|Moonie]]
** Forum PM: Darlene159
** AIM/ICQ: 20828121
** E-mail: moonie@graalonline.com
 
=Forum Super Moderator=
* [[User:Sam|Sam]]
** Forum PM: Sam
** E-mail: mail4u@vitare.de

Latest revision as of 02:49, 3 February 2022

Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)

General Support

To gain support either email support@graalonline.com for player related issues and accounts@graalonline.com for account related issues.

You can also visit the Support Center at: http://support.toonslab.com/

Managing Director