Creation/Management/Contacts: Difference between revisions

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[[Category:Administration]][[Category:Global Staff]][[Category:Graal Kingdoms Staff]][[Category:Zone Staff]]
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)
Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)


''All staff listed, except the Kingdoms staff, Zone staff and Super Moderators are Graalonline Global Admins, with a Global RC.''
=General Support=
To gain support either email [mailto:support@graalonline.com support@graalonline.com] for player related issues and [mailto:accounts@graalonline.com accounts@graalonline.com] for account related issues.


=Managing Director=
* [mailto:support@graalonline.com support@graalonline.com]
* [[User:Unixmad|Stéphane Portha]]
* [mailto:accounts@graalonline.com accounts@graalonline.com]
** ''Deals with payment issues only (e.g: Double charges/CC Fraud Bans).''
** E-Mail: unixmad@graalonline.com


=Technical Director=
You can also visit the Support Center at: http://support.toonslab.com/
* [[User:Stefan|Stefan]]
** ''Deals with extreme playerworld issues/in-game bugs/game development.''
** Forum PM: Stefan


=Asst. Game Master=
=Managing Director=
* [[User:Ibonic|Ibonic]]
* [[User:Stephane|Stéphane Portha]]
** Forum PM: Ibonic
** ''Manages the network, public relations and global staff''
** E-mail: ibonic@graalonline.com
**Forum PM: [http://forums.graalonline.com/forums/private.php?do=newpm&u=2 unixmad]
** ''Deals with most types of support including accounts & billing.''
** E-Mail: [mailto:unixmad@graalonline.com unixmad@graalonline.com]
[http://support.graalonline.com You can also use the Support Center for help].
 
=Playerworld Administration=
* [[User:HoudiniMan|HoudiniMan]]
** Forum PM: HoudiniMan
** AIM: HoudiniGraal
** E-mail: houdiniman@graalonline.com
* [[User:Vulcan|Vulcan]]
** Forum PM: Vulcan
** E-mail: vulcan@graalonline.com
* [[User:Bell|Bell]]
** Forum PM: Bell
** E-mail: bell.darkmane@gmail.com
 
[http://support.graalonline.com You can also use the Support Center for help].
 
=Global Scripting Team=
* [[User:Skyld|Skyld]]
** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
** Forum PM: Skyld
* [[User:Kristi|Hell Raven]]
** ''Deals with scripting issues, scripting inspections, scripting advice, and general issues.''
** Forum PM: Kristi
* [[User:CheeToS2|CheeToS]]
** ''Deals with scripting issues, scripting advice, and general issues.''
** AIM: Cheetah643
** Forum PM: CheeToS2
 
=Graal Kingdoms Administration=
* [[User:dNeonb|Björn]]
** Forum PM: dNeonb
 
=Zone Staff Team=
* [[User:Dan|Dan]] (account Dan) (Zone Assistant Administrator)
** Forum PM: Dan
[http://support.graalonline.com Use the Support Center for help].
* [[User:Huwajux|Huwajux (Events/Dev)]]
** Forum PM: Huwajux
** AIM: Dark Xanadu
* [[User:Jkool666|Jesse (Events)]]
** Forum PM: Jkool666
* [[User:anubis_wing|Anubis (Events/ET Chief)]]
** Forum PM: anubis_wing
* [[User:pooper200000|Supernanny (FAQ/Events/Dev)]]
** Forum PM: pooper200000
*Dante55555 (Dante) (Events/GP)
** Forum PM: Dante55555
*Ravenblade1979 (Raven/Dev) (Events)
** Forum PM: Ravenblade1979
*UnknownMasterMind
** Forum PM: UnknownMasterMind
*Mightylord (Mighty) (Events)
 
=Forum Administration=
 
* [[User:Darlene159|Moonie]]
** Forum PM: Darlene159
** AIM/ICQ: 20828121
** E-mail: moonie@graalonline.com
 
=Forum Super Moderator=
* [[User:Sam|Sam]]
** Forum PM: Sam
** E-mail: mail4u@vitare.de

Latest revision as of 02:49, 3 February 2022

Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)

General Support

To gain support either email support@graalonline.com for player related issues and accounts@graalonline.com for account related issues.

You can also visit the Support Center at: http://support.toonslab.com/

Managing Director

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