Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)
General Support
To gain support either email support@graalonline.com for player related issues and accounts@graalonline.com for account related issues.
You can also visit the Support Center at: http://support.toonslab.com/
Managing Director
- Stéphane Portha
- Manages the network, public relations and global staff
- Forum PM: unixmad
- E-Mail: unixmad@graalonline.com